Frequently Asked Questions
Do I have to manage discounted orders placed by employees?
No. The AT&T Discount Program is a self-service program that allows employees to shop for wireless products and services for personal use. You do not need to approve or manage employee orders.
If employees need help with discounted orders, they can find it online or by telephone. The Support section of the AT&T website provides answers, tutorials, and toll-free numbers that employees may use to get more information. You don?t need to be involved.
Is my organization financially responsible for its employees' discount program purchases?
No. Financial responsibility for all purchases made through AT&T Discount Program is assumed by the employees who place the orders.
Will employees receive AT&T wireless service discounts?
If your organization's wireless business agreement with AT&T includes applicable monthly service discounts, those discounts will be reflected on eligible employees' monthly billing statements.
Does the AT&T Discount Program provide special equipment discounts and promotions?
Yes, we frequently offer the best equipment promotions available to AT&T customers. These promotions are generally available for a limited time and subject to restrictions.
The terms and conditions applicable to any discounts that may be available to your employees and other authorized individuals are detailed in the Sponsorship Program of your business's mobility Agreement with AT&T. Please consult your mobility services Agreement and applicable Program Website for all details.